FAQ

1.What area are you in?

We are the factory, located in China busy in production of aerial FTTH solution consist of:

1. fiber cable
2. pre-terminated patch cords,
3. cable clamps and brackets,
4. outdoor and indoor termination boxes, access terminals

We produce a solution for optical distribution network ODN.

2.Are you the direct manufacturer?

Yes, we are direct factory with years of experience.

3.Where is your factory located?

Jera Line’s factory located in China, Yuyao Ningbo, welcome to visit our factory.

4. Why I should choose Jera Line?

1. We offer very competitive price.
2. We produce a solution, with suitable product recommendations.
3. We have the stable quality control system.
4. After sales product guarantee and support.
5. Our products were adjusted to work with each other to operate in a system.
6. You will be granted by additional advantages (cost efficiency, application convenience, new product usage).
7. We are committed to long term refashions based on trust.

5.Why you can offer competitive prices？

Because we the direct factory has competitive pric:es, find more info here: https://www.jera-fiber.com/competitive-price/

6.Why can you offer stable quality?

Because we have quality system, find more details

7.Do you offer a guarantee on your products?

Yes, we provide product guarantee. Our vision is to build a long-term relationship with you. But not one-shot order.

8.How can I save logistics cost working with you?

You can decrease up to 5% of your logistics cost working with us.

9.What are the main products that you produce?

We produce a solution, for aerial fiber optic cable FTTH/FTTX deployment (cable + clamps + boxes), constantly developing new products.

10.What’s your trade term and payment terms?

We accept FOB, CIF trade terms, and for payments we accept T/T, L/C at sight.

11.Can you produce OEM orders?

Yes, we can. Also we can customize packaging design, brand naming, etc. upon requirements.

12. Can you offer me product’s Customization and R & D?

Yes, we have RnD department, Molding department, and we consider customization, and introducing the changes to current products. All depends on your project requirement. Also can develop new product per your request.

13. What’s your MOQ of new customers?

Absence of MOQ criteria for first order.

14. Can you provide free samples?

Yes, we provide samples, which will same to the order.

15. Will the quality of ordered products be the same to the sample what I have confirmed?

Sure, the quality of order products is always the same to quality of samples that you’ve confirmed.

16. Where can I see yours’s products application?

Visit our youtube channel https:/www.youtube.com watch?V=DRPDnHbVJEM8t

17. How to get in touch with you?

Via email:info@jera-fiber.com.

18. Where can I download your latest catalog:

Here you can do it: https://www.jera-fiber.com/about-us/download-catalog-2/